Hoya Carnosa Oval and Splash Leaf

We want you to be happy with your plants! If your order doesn’t arrive in the expected condition, we’re here to help.

• If your plant arrives in poor condition or isn't as advertised, you can return it for a full refund and we'll cover the return postage.

• Changed your mind? You can return your plant within 14 days of delivery. Return postage is paid by you, and there's no restocking fee.

• Slight browning or a dropped leaf after transit is normal and usually settles within a week or two — get in touch and we'll advise.

1. Email hello@oddleaf.co.uk with your order number and reason for return.
2. If your plant arrived damaged, include photos of the plant and its packaging within 48 hours of delivery.
3. We'll confirm where to send it, and provide a return label if the plant arrived damaged or incorrect.
4. Pack the plant carefully, ideally in its original packaging, and post it back.

Once we've received the plant and checked its condition, we'll process your refund — usually the same day, and always within 5 working days.

Depending on your bank, funds typically appear within a further 2–3 working days.

Full details in our Refund Policy.

Any questions, reach out at hello@oddleaf.co.uk — we're here to help :)

We ship all orders via Royal Mail 24-Hour Tracked to ensure your plants arrive quickly and safely. You’ll receive a tracking number once your order is dispatched.

Key Details:

• Delivery Time: 1 working day after dispatch (delays may occur).
• Shipping Areas: UK only.
• Packaging: Secure, eco-friendly materials.
• Damages: Report within 48 hours with photos.
• Address Accuracy: Please double-check your details at checkout.